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Oficina Móvil

All Bankia operations via your mobile phone


Your phone or mobile device will be your entry code for operating on Bankia.

The Oficina Móvil is the Oficina Internet adapted to mobile devices, the easiest way to perform your banking transactions: without any travel, without any computer.

Do all your business:

  • Enquiries: account overview and movements, cards, investment funds, pension plans, deposits, securities accounts and loans.
  • Operations: transfers, internal transfers, deposit in cards, investment funds contributions and redemptions, buying/selling securities, etc.
  • Other: mobile phone top-up, payment and direct billing, Dream Points enquiry and exchange or data customisation.

To use this service you just need to be customer of Oficina Internet or the Multiaccess Service. If you're not a customer yet, you can complete here the
Opens in a new window Registration application form or contact your personal manager.

Access to Oficina Móvil:

  • Just key in the web address of the Opens in a new window website or and choose Oficina Móvil.
  • The identifier and password are the same as in Oficina Internet.

Bankia Móvil:

The mobile version of the Bankia website will be displayed automatically and, from there, our customers can:

  • Access to Oficina Móvil, in a fast and simple way.
  • View product information.
  • Search for branches and ATMs locations.
  • View detailed stock market information (new free Broker Móvil service).
  • Buy tickets (cinemas, theatres and shows).
  • Read general Bankia news.

The mobile portal enables downloading a direct access to your device so that the next time you want to make a query it will be easier to establish a connection.

Apple and Android apps

In addition, Bankia has designed special applications for iPhone, iPad and Android devices that can be downloaded free of charge from the shops of each device Opens in a new window Apple Store and Opens in a new window Google Play Store.

If you need more information, contact your personal manager or call our exclusive line for Banca Personal customers at 902 246 135 or at any of our Abre en ventana nueva branches.

Clear up all your doubts about Opens in a new window Oficina Internet Security on the Bankia website or, if you prefer, you can call our Customer Service Department.


Bankia, S.A., with its main address at Pintor Sorolla nº 8, 46002 Valencia, and CIF A-14010342, registered in the Valencia Commercial Registry, General Volume 9341, Book 6623, Sheet 104, Page V-17,274. Credit institution subject to supervision by Banco de España, and it is registered in the Administrative Registry of Banco de España, BE Code: 2038 BIC Code: CAHMESMMXXX (c) Bankia S.A., 2016. Spain. All rights reserved.